Showing posts with label Facebook. Show all posts
Showing posts with label Facebook. Show all posts

12.27.2014

How to stop liking your company's Facebook posts as the company

Almost as easy as clicking a button.
This is something you need to know if you are an admin for your company or organization's Facebook page. Sometimes people accidentally like their company's status updates as the page. I see this happen too often and am hoping I can help prevent people from making the mistake.

If another admin from your company posts a status update from the company on Facebook, you as an individual may want to like, comment, or share the post. But you need to make sure you're logged into Facebook from your personal account. If you are logged in as the company, then your like or comment will appear from the company. As awesome as the post may be, the company shouldn't like their own updates. It jut looks weird. (Of course they like it, they wrote it.) If you share the post as the company, you'll be sharing it on the Facebook page it originally appeared and not with your personal friends.

How do you prevent accidentally liking your own page's status updates as the page? Easy. Just before clicking the like button, click on 'comment.' Either your personal profile photo will show up, or your company's. If it's the company logo you're looking at, you need to switch over to your personal profile.

When you're on the company page, about to comment on an update, make sure you're commenting as who you want to. When you click on the arrow, the list of pages you manage will appear, in addition to your personal profile.












Depending on your company and what the Facebook page is for, it may make sense for you to comment as an individual. (Like if the Facebook page is specifically for employees.)

If the page is for consumers, your job as one of the admins may be to help respond to comments made on the page. In this case, you'll probably never need to post as yourself. On the page's settings, you can set the default post attribution to either the page or your personal profile.

Please let me know if you have questions, and share with your fellow Facebook admins so they're doing it right!

3.02.2014

Why social media cross-posting is bad practice


A friend of mine who owns his own business recently told me that he likes Instagram because he can post from Instagram to Facebook, Twitter, and Foursquare at the same time.

Totally cringe-worthy. This means that he is sharing the exact same content to all of his followers regardless of network or audience.

Every platform is unique

Each social network has its own purpose, and is different enough from the others to offer something special. By blasting the same message across all platforms, you are not taking advantage of the unique offerings of each platform.

Why is your company on Facebook, Twitter, or other social networks? You want to share valuable content.

If you share content on more than one social media network, why are you on each of them? Why do your followers choose to follow you on Twitter, Facebook, and Pinterest? If you’re sharing the same content on each platform, then why should one person follow you on all three?

There are different reasons for each platform, and this depends on the way information is shared, the audience type, and it’s purpose. When we develop content for our audiences, we have to decide which network will best service that content.

Reasons not to cross-post

The main problem with posting the same exact message at the same exact time, is that you’re not making the message special for an individual network. And frankly, it makes you look lazy.

Everyone who follows you on two or more of your social networks is likely to see that one message across all of them. Who wants to see the same thing twice?

Amy Donohue also sees cross-posting as a bad idea. In Fab Amy's Blog she writes:
“Twitter is for information sharing and engagement one-on-one. You don’t get the thread you get on Facebook.”

Let’s say you want your community members to interact with each other, and build off of each other’s ideas.

Facebook and Instagram are good for this because of the way they show threads. Others can easily see, and respond to comments in a single thread.

You can try to do this with Twitter, but some people won’t include everyone’s Twitter handles in their replies, making it difficult for others to see their comments. You are also limited by character count.

Reasons to cross-post

Cross-posting saves time.
Rather than reposting a message everywhere, with a couple clicks, just broadcast the same message to all your platforms at once. Voila! Your afternoon social media message is posted to all your sites. Saving time is good. But don’t do it at the expense of a well-planned strategy.

A valid reason to cross-post is to get followers who follow you on one site to also follow you on another. By posting from Pinterest to Twitter, your Twitter followers will see the link to your pin, and may decide to follow you on Pinterest in addition to Twitter.

By gaining more followers on another network, you are adding to the times that this one person is seeing your messages, and keeping you on the top of their mind. Someone may not react to something you tweet, but will react to a pin.

Social media consultant Sean Gardner benefits from cross-posting. He likes posting links to his Google+ page from Twitter. He’s gained a lot of new followers on Google+ by cross-posting this way.

In Two Great Ways to Cross-Post in Social Media, Sean points out that he’s been told not to cross-post the same content on different platforms because they all have different personalities. He says that’s why you should cross-post.

As you can see, there are reasons for and against cross-posting. I still think it’s a bad idea, but maybe you think differently. Do you cross-post? Why or why not?

This was originally published on the Social Media Clubhouse Blog.